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If your personal check cannot be converted electronically due to insufficient funds, it will be returned to you and guaranteed funds will be required. FFEF is not responsible for late fees or other charges caused by posting your payment to another client’s account because your name and/or client number were not writ- ten legibly on your payment or your payment coupon was not attached.
Creditor Payments (Disbursements)
FFEF will work with you when setting up a disbursement date for sending your payments to creditors. If your monthly payment arrives late at FFEF, it is held until the next disbursement date. If the disbursement date falls on a Saturday, disbursements are mailed on Friday; if the date falls on Sunday, disbursements are mailed to creditors on the following Monday. If the last day of the month falls on a weekend, disbursements are made the preced- ing Friday. Partial payments, unless you tell us otherwise, are held until the last business day of the month to allow you to send in the rest of your payment.
Is a Debt Management Program for You?
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