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Those late payments will show up again on your credit report and late fees will be charged. All your hard work will have been for nothing. If you cannot make a scheduled payment, or if you find that creditors are not recording your payments, be sure to contact FFEF right away
What to Expect
A few days after you enroll in the FFEF debt management program, you will:
1. Be asked to sign your Agreement electronically. FFEF cannot proceed with negotiations until this agreement has been signed.
2. Receive your Welcome Packet with important information that should be reviewed immediately.
3. Receive the telephone number for your Client Care Team which is (866) 684-5061. This team will counsel with you, encour- age you, and answer any questions you have throughout your program.
The monthly payment you agree to will be due on the same day each month. If you are unable to meet this due date, please call your counselor to discuss a more convenient date. You may send two half payments each month if it works better for you as long as both arrive at FFEF within a 30-day period. Full payments are critical to the success of your program. However, if you cannot send the full amount, send what you can and tell us how you would like it disbursed. We will short one or two of your creditors and make a full payment to the others, or we can prorate the pay- ment to each of your creditors if you wish.
Is a Debt Management Program for You?
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