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Is a Debt Management Program for You?
What services do you offer?
FFEF offers education, financial analyses, coaching, counseling includ- ing pre- and post- bankruptcy, debt management plans, bill paying services, credit score reviews, and less than full balance services.
Do you offer information? Are free educational materials available?
FFEF is committed to helping people become debt free, which includes sending our clients free educational materials. Every month clients receive a newsletter with important financial information and tips. Clients also have access to the Family Financial Training Course which consists of 13 books, and many other educational materials. Certified FFEF credit counselors will provide each client with financial coun- seling and coaching throughout his or her program.
What are your fees? Are there set-up and/or monthly fees?
At FFEF, our fee schedule is based on state-regulated enrollment and monthly fees. If a state is not regulated, our fees are based on the indus- try standards. Our complete fee policy is provided to you when you enroll in our program. The fee is included in your monthly payment and goes toward processing your payments, negotiations with creditors, and operating costs necessary to help you become debt free.
Will I have a formal written agreement or contract with you?
Every client receives an FFEF Engagement Agreement and/or State Addendum for the state in which he or she resides.
Are you licensed to offer your services in my state?
FFEF is licensed or qualified to do business in most states. Consult your state registry for more information or call FFEF at (855) 789- DEBT(3328) to find out what your state’s requirements are.
What are the qualifications of your counselors? Are they accredited or certified by an outside organization? If so, by whom? If not, how are they trained?