Page 13 - Book8E

FTC Publications
Perhaps one of the greatest services the Federal Trade Commission and the Bureau of Consumer Protection provide is an entire library of prac- tical information on a variety of consumer topics. The information, available online at http://www .ftc .gov/bcp/consumer .shtm, can help you avoid rip-offs and exercise your consumer rights. Education is the first line of defense against fraud and deception; it can help you make well-informed decisions before you spend your money.
If you don’t have access to the Internet or prefer ordering hard copies of FTC publications, you can do so. For limited quantities of publications (fewer than 50 copies per title), send your name, organization, address, telephone number, the publications you want—and the quantities of each—to:
Consumer Response Center Federal Trade Commission 600 Pennsylvania, NW, H-130 Washington, DC 20580
Here’s a list by topic of the types of information you can access: from the FTC to guard yourself against fraudulent and deceptive busi- ness practices and unwise purchases:
Automobiles
Computers and the Internet
• Buying a Car •
• Financing: Leasing/Renting •
• Maintenance •
Buying a Computer Internet Access Entertainment
Education, Scholarships and Job Placement
• Education
• Finding a Job
• Scholarships
• Online Shopping and
• Privacy and Security
• E-Payments
• Web Scams
Knowing Your Consumer Rights 3